A career as a dental receptionst may appeal to someone who enjoys working with people on a day-to-day basis, is able to work in a pressured environment, and has good teamwork skills.
Your dental receptionist resume should not only illustrate your administrative skills and efficiency, but also show how you demonstrate a warm, caring and sympathetic personality. As you are likely to be the first point of contact in the office, you may find yourself dealing with clients who are scared of coming to the dentist or who are anxious about upcoming treatment. Sometimes it’s easy to forget how a kind and compassionate demanor can help to calm an apprehensive patient.
Dental Receptionist Resume Example
Take a look at the sample resume below. You may wish to adapt it for your own use or borrow some of its ideas for your own resume.
Note how the job seeker has chosen to separate skills and employment history under separate headings, because in each of the jobs she has held, many of the responsibilities were similar and so do not need stating twice.
The “profile statement” and the bullet point summary near the top of the page allow her to highlight the skills and experience that she thinks most relevant to her application. It also is an opportunity for her to mention her familiarity with specialist software for dental practice management.
1171 Ramblewood Rise, Pompani Beach, FL 33071
Telephone (098) 765-4321 :: email firstname.lastname@example.org
Highly motivated and well organized dental receptionist. Punctual and detail-oriented, with great communication skills in person, on the phone, and in writing. Caring, sympathatic demeanor – great with children as well as adults.
|• Welcoming, confident demeanor||• QSIDental / Dentrix|
|• Excellent general computer skills||• Insurance Billing and Dental Cross-Coding|
|• Diplomacy and sensitivity||• Fluent in English and Spanish|
|• Able to multi-task under pressure||• Knowledge of HMO and PPO dental plans|
|• Good knowledge of dental terminology||• Collection protocols for treatment|
- First point of contact for patients arriving at office
- Answer telephones
- Deal with Spanish-speaking patients with little or no English
- Appointment scheduling
- Prioritizing emergency cases according to dentist’s instructions
- Experienced in the use of Dentrix and QSI Practice Management Software for scheduling, recall, billing, charting, and insurance
- Explanation of treatment plans and insurance procedures to patients
- Processing changes and payments
- Maintenance and supervision of clean, friendly waiting area
- Liaison with hygienists, nurses and labs
Transcendent Dental, Boca Raton, FL 33434
Dental Patient Co-ordinator / Receptionist (November 2010 – present)
Strawberry Hill Dentists, Deerfield Beach, FL 33441 (January 2004 – October 2010)
Front Desk Receptionist
Cooper High School, Fort Lauderdale, FL
High School Diploma